What Does “Not Eligible” on TikTok Mean?
The term ‘eligible’ is quite ambiguous and vague. It does not mean that you are not allowed to create an account or even join TikTok. The error message says: You might be currently ineligible to register with TikTok. The reasons are as follows:
You Are Underage
There is an age limit depending on your country, you are either 13 or 16 years old then you are at the wrong age and might get that eligible error. If you are not of the eligible age or the required age, TikTok will not let you create an account on the TikTok app.
Account Verification Issues
There are some cases where an account verification issue occurs. This is also resolved if you clear cache and data on your android and IOS device, then re-verifying the account.
You Have Made Another TikTok Account
This eligible error on TikTok can also be caused if you made a TikTok account before. The TikTok app gives the message that eligible error if your email address or TikTok birthday matches one of their previous account records.
These are some reasons you might be getting the message that you are not eligible when creating an account on TikTok. Now let’s fix the not eligible issue with the step-by-step process below.
How to Fix TikTok “Not Eligible”
If you’re getting the “Sorry, looks like you’re not eligible for TikTok, but thanks for checking us out!” message when signing up for TikTok on the mobile app. Then you should use the TikTok website to finish the registration process since its eligibility criteria may be different from that of the mobile app. It might be easier to verify your account this way.
Here are potential solutions to try to get your TikTok working again. Many users have tried and tested these steps, so hopefully, the following solutions work of them will work for you too.
Sign Up Through TikTok Website
First of all, if accessing the TikTok app through your mobile browser does not work for you, then use this trick to get around that. To do so, go to the official TikTok website. This will let you sign up or log in with ease, and here’s how you do it:
Step 1: Open TikTok on the website (tiktok.com).
On the screen, you will see the Login option after you have opened the TikTok website. There are many options to log in; you can use a QR code, phone number, or email address.
Step 2: Click on Sign Up
The website will ask for your email address and password on the signup page. Enter the needed details and create a password for your account. Make sure to write down your password safely, as you will need it to access TikTok after registering on the official website.
Step 3: Make Sure to Input the Correct Date of Birth
The TikTok website will ask for your age, date of birth, and gender. Ensure to input your correct information as needed especially the date of birth and follow all the guidelines if you want to proceed with the account creation process. The simplest approach to resolve this eligible error on TikTok is to register using the eligible date of birth. Click “Next” once you are done.
Step 4: Verified Your Account
You need to verify your account via a phone number or email address. Just enter the number or email address you have registered with TikTok and click “verify.” Enter your verification code.
Step 5: Sign In to Your Account
After registration, go to the login screen, type your username and password, and sign in. This time, you won’t get the error message. You can now post videos on TikTok, join groups, and follow other users to enjoy the app’s exciting features.
Clear the Cache
One reason for eligible error on TikTok might be an issue with the cache. So let’s clear it to fix this issue. Here are some steps you can follow:
Go to your phone’s Settings app.
Select “apps” under “other options.”
Locate the “Tiktok” app icon on your device by tapping “Manage apps” or Manager storage.
After clicking the icon, you will be directed to the app info.Now, to clear storage, scroll down and find the TikTok app cache or clear data option to manage storage.
Clearing cache and data on your device might help, but only the eligible age can solve the “Not Eligible” error on TikTok.
Uninstall and Re-install the App
A common reason for TikTok not working after registration is incompatibility. Make sure that the version of your app is up to date or the latest version by checking whether there are any updates on Google Play Store or App Stores. If it isn’t, then update the app on your android device or IOS.
Also, check what version of both Android and iOS your device is running. You can do that by going to your device Settings and checking the version number. Install it and then try to use the TikTok app again if there is an update.
Once you have done all these things, restart your android phone and open the TikTok app. You should log in without any errors or issues, especially if your current age is eligible for a Tiktok account.
Requirements to Be Eligible for TikTok
According to TikTok, users at least 13 years old are allowed to use the app. If your current age is not eligible to join TikTok, you may have to wait a few years until you reach the required age. But since TikTok has a lot of users around the world, age may not be the only thing you need to consider.
You can use Tiktok if your country is listed on this page. If your country isn’t included in that list, it means you won’t be able to join or download the app directly. You might need to wait a bit longer until you gain access to TikTok. Meanwhile, there is a momentary alternative that you can use. If you are a parent or a legal guardian of a user who is eligible for the app and has an account, you can log in on their name and take it over.